FAQ

Frequently Asked Questions

How long does shipping take?

Handling time: 1–2 business days.

Free Standard Shipping Worldwide: Orders usually arrive within 3–12 business days. This service is free of charge.

Expedited Shipping Worldwide: Need your order faster? We offer an express option for a flat fee of US$9.95, typically delivered within 3–7 business days.

Do you ship to my country?

At the moment, we ship to the United States, Canada, Australia, the United Kingdom, and Ireland.

Does my order come with a guarantee?

Yes! Every order placed on our website is covered by a 90-day guarantee. If you’re not happy with the results, you have 90 days to return your order for a full refund.

Do you cover return shipping?

No. RejuvaCare does not cover return shipping costs. All returns must be paid for by the customer and sent using tracked shipping.

Why was I charged a different amount than the price on the website?

The price shown on our website appears in your local currency for convenience, but all orders are processed in USD. If the exchange rate changes, your bank or payment provider may charge slightly more or less based on that day’s rate.

What if I don’t like it?

Eligibility for return: Returns are accepted only after the product has been properly used as intended for the full 90-day period following receipt. Proof of purchase and proof of use are required.

Return shipping responsibility: Customers are responsible for the cost of return shipping. We recommend using a tracked shipping method for secure and verifiable returns.

Refund processing: Once we receive and inspect your return, we’ll process a refund if all return criteria are met. Refunds are issued to the original payment method. Please allow 7–12 business days for the refund to appear in your account.

Refund denial: We reserve the right to decline a refund if the item does not meet our return conditions or is sent back after the 90-day window.

Product Questions

Are your products suitable for all age groups?

Most RejuvaCare products are designed to be safe and effective for people of many ages. Whether you’re staying active, recovering, or focusing on self-care, our solutions are created with flexibility and safety in mind. If you have a specific medical condition, please consult your healthcare provider first.

How often should I use RejuvaCare products for best results?

Most products are intended for daily or regular use. Consistency is important—using RejuvaCare as part of your routine supports long-term results and overall wellness.

Are your products tested or recommended by professionals?

Yes. Many of our products are developed in collaboration with wellness experts and health professionals to ensure they meet high standards for safety, comfort, and effectiveness.

Do I need a prescription to order RejuvaCare products?

No prescription is required. All RejuvaCare products can be purchased directly from our website and are safe to use at home without special approvals.